Transform Your Greenwood Business with AI

Greenwood, Indiana stands as a dynamic economic hub within the Indianapolis metropolitan area, with 6,950 businesses serving 64,237 residents across one of the state's fastest-growing counties.

Located strategically at the crossroads of Interstate 65 and Interstate 69, this Johnson County city has transformed from a small bedroom community into a thriving commercial center anchored by major employers including Endress+Hauser (U.S.

headquarters for Swiss process automation with 80,000 sq ft customer center), Amazon's massive fulfillment center employing over 1,000 workers, and Nachi America Inc.'s manufacturing campus on Pushville Road.

The local economy generated $8.04 billion in GDP for Johnson County in 2023, representing impressive 9.2% growth that exceeded both state (5.5%) and national (6.6%) benchmarks.

With a median household income of $78,765—significantly above Indiana's $67,173 average—and an exceptionally low unemployment rate of 2.9% (38% below the national average), Greenwood businesses face intense competition for skilled workers.

The city's workforce of 37,900 employees fills positions across diverse sectors, with office and administrative support (4,130 workers), management (3,444), and sales occupations (2,587) representing the largest job categories.

Yet beneath this prosperity lies a critical challenge: labor scarcity in a booming market. Johnson County's 2024-2025 employment growth remained essentially flat despite robust economic expansion, signaling that businesses cannot find sufficient workers to meet demand.

Meanwhile, the cost of living index at 92 (8% below national average) combined with median home prices of $319,732 creates pressure to offer competitive wages that strain operational budgets.

For Greenwood's 3,176 business establishments—spanning logistics giants in the US 31 corridor, advanced manufacturers like Nachi America producing machine tools, healthcare providers serving a growing population, retailers anchored by the 1.29 million square foot Greenwood Park Mall, and professional services firms in Old Town Greenwood—business automation represents the only viable path to sustained growth without proportional increases in labor costs.

Automation is particularly critical in Greenwood's dominant logistics and warehousing sector, which has been a primary growth driver since the pandemic. With companies choosing Johnson County for its "Crossroads of America" positioning, the ability to automate customer inquiries, shipment tracking, inventory management, and supply chain coordination determines competitive advantage.

Similarly, Greenwood's advanced manufacturing employers—from Endress+Hauser's process automation equipment to Nachi's machine tools and NSK/KYB automotive components—require automated quality control, production scheduling, and vendor management to maintain precision and efficiency.

The city's retail landscape, professional services ecosystem, and rapidly expanding healthcare sector all face similar imperatives: deliver exceptional customer experiences while controlling labor costs that represent 60-70% of operational expenses in service-intensive businesses.