Privacy Policy

Last Updated: December 12, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact us for support. This may include:

• • Contact information (name, email address, phone number)
• • Company information and business requirements
• • Communication preferences and demo requests
• • Technical information necessary for service delivery

How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our AI automation services
• • Respond to your inquiries and provide customer support
• • Send you technical notices and security alerts
• • Communicate about products, services, and promotional offers
• • Analyze usage patterns to enhance user experience

Data Security & Protection

We implement comprehensive security measures to protect your data:

• • End-to-end encryption for data transmission and storage
• • Regular security audits and vulnerability assessments
• • Access controls and authentication mechanisms
• • Employee training on data protection best practices
• • Incident response procedures and breach notification protocols

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• • To trusted service providers who assist in operating our services
• • When required by law or to protect our rights and safety
• • In connection with a business merger or acquisition

SMS and Text Messaging

Humming Agent and the businesses we power use SMS and text messaging to respond to customer inquiries and provide service related updates such as scheduling, quotes, appointment confirmations, and reminders. You opt in to receive text messages when you text one of our published business numbers, or when you provide your phone number and agree to be contacted by text. Consent to receive text messages is not a condition of any purchase.

• • Message frequency varies based on your conversation with us.
• • Message and data rates may apply.
• • Reply STOP at any time to opt out of text messages. Reply HELP for help.

No mobile information, text messaging opt-in data, or consent will be shared, sold, or transferred to any third parties or affiliates for marketing or promotional purposes. Information may be shared only with trusted subprocessors that help us deliver the messaging service (for example, our telephony provider), and only for that purpose.

Your Rights

You have the right to:

• • Access and receive a copy of your personal data
• • Request correction of inaccurate or incomplete data
• • Request deletion of your personal data
• • Object to processing of your personal data
• • Data portability for information you provided

Cookies and Tracking

We use cookies and similar technologies to analyze site traffic and improve your experience. When you first visit our site, you will be presented with a consent banner allowing you to accept or decline non-essential cookies.

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include cookies for remembering your consent preferences.

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website. They are only set after you provide consent:

• Google Analytics - Collects anonymous data about page views, traffic sources, and user behavior. Data is processed by Google LLC.Google Privacy Policy
• Ahrefs Analytics - Helps us understand SEO and content performance. Data is processed by Ahrefs Pte. Ltd.Ahrefs Privacy Policy
• StatCounter - Provides visitor statistics and analytics. Data is processed by StatCounter.StatCounter Privacy Policy

Managing Your Preferences

You can change your cookie preferences at any time by clearing your browser cookies and revisiting our site, or by using your browser's cookie settings. Note that declining analytics cookies will not affect the functionality of our website.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: