Your team is with clients, not at the phone — and every missed call is a booking and a package sale gone elsewhere. Scarlett answers 24/7, books treatments, sells memberships, and cuts no-shows, so your schedule stays full. She's a real, live agent. Call her right now and try her.
Real live agent · answers in two rings · go ahead, test her
These are approved demo scenarios built to show how a HummingAgent voice workflow qualifies callers, captures the right details, and routes the work without publishing private customer calls.
Med spa / appointment businesses
Scarlett answers a new-client booking question, offers times, books the visit, and sends confirmation details.
Patient: Hi, do you have any appointments for Botox this week?
Scarlett: Yes, I can help with that. Are you a new or returning client?
Patient: New client.
Scarlett: You're set for Friday at two. I will send a confirmation text with the address, intake form, and prep notes.
When your front desk is checking in clients or turning over a room, the phone goes unanswered — and a client ready to book a massage, buy a package, or grab a gift card simply books somewhere else. Empty chairs and missed upsells are revenue you can't get back.
Scarlett answers every call, books the treatment, and captures the sale.
What Scarlett Does
Massage, facials, sauna, IV therapy, and wellness sessions — Scarlett books them straight into your calendar around the clock, so a client who decides at 10pm books with you instead of the spa down the street.
Memberships, treatment packages, and gift cards are high-margin revenue. Scarlett answers the questions and captures the sale, so the upsell happens on the call instead of being missed.
She handles cancellations and reschedules cleanly and confirms upcoming appointments, so empty chairs from no-shows turn into rebooked, filled slots.
What treatments you offer, what's good for what, pricing, prep, and new-client intake — Scarlett handles the questions that keep your front desk from focusing on the clients in the room.
Built for Wellness Spas
For wellness spas, day spas, massage studios, and IV and recovery wellness centers.
FAQ
An AI receptionist is an AI voice and text agent that answers your spa's phone 24/7, books treatments, answers service and membership questions, sells packages and gift cards, and handles reschedules. It catches the bookings your front desk can't get to while they're with clients.
Yes. Scarlett books massages, facials, sauna and IV sessions, and other services into the right provider and time block based on your rules, so the schedule fills correctly without your team on the phone.
Yes. Scarlett confirms upcoming appointments, handles reschedules and cancellations cleanly, and rebooks freed slots, so fewer chairs sit empty from last-minute no-shows.
Yes. We build the AI receptionist around the spa and salon booking tools you already use, so appointments, memberships, and client details land where your team already works.
Yes. Scarlett is a real, live agent you can call or text right now at (720) 770-2664. Call her like a client booking a 90-minute massage and a facial and see how she handles it.
A custom AI receptionist is scoped to your workflow, integrations, and call handling needs rather than sold as a generic subscription. See our AI pricing guide for full ranges.
Call Scarlett right now like a client booking a 90-minute massage and a facial. If she books that and offers the package, she can answer your phones around the clock.