An oak through the kitchen roof at 2 a.m. doesn't leave a voicemail — it calls the next number on the list. Scarlett answers around the clock, sorts true hazards from routine trims, and gets your estimator the details that matter: tree size, what it's leaning on, and whether a crane can even reach it. She's live — call and give her an emergency.
Live agent on this number · describe a downed limb · watch the triage
Tree revenue swings with the weather: months of trims and takedowns, then one windstorm turns the phone into a fire hose. The homeowner with a spruce on the garage isn't shopping — they're dispatching, and the first outfit that answers gets a premium emergency job plus the removal, the cleanup, and the stump. Ring out and all of it goes elsewhere.
Scarlett triages every one of those calls the moment it comes in — hazard first, estimate second.
What Scarlett Does
Bids happen at the base of the tree. Scarlett books the walk-around at any hour and collects what your arborist wants to know before driving out: species if known, height guess, and distance to structures.
Tree on the house, limb on a service line, trunk across the driveway — she asks the questions that establish danger and urgency, then pages your on-call crew for true emergencies while routine work books normally.
Full takedown or crown reduction? Stump ground out or left? Backyard gate wide enough for the mini loader, or is this a crane-over-the-house job? She captures the scope drivers that change a price by thousands.
Callers want to know about licensing, insurance certificates, whether homeowner's insurance covers a fallen tree, and if the city requires a permit. Scarlett answers from your playbook, which is often what wins the booking.
Built for Tree Service
For tree removal, trimming, stump grinding, and emergency storm-response companies.
FAQ
It's a voice-and-text agent that knows tree calls split into two worlds: hazards that need a crew tonight and projects that need an estimate this week. Scarlett tells them apart in the first minute, dispatches the emergencies by your rules, and books everything else while your climbers stay in the canopy.
Storm nights are her showcase. When wind drops trees across your whole service area, every caller reaches her instead of a busy signal. She grades severity — structure hit, access blocked, or just messy — and hands your on-call lead a ranked list rather than a voicemail box to dig through at dawn.
She gathers the quoting variables tree work hinges on: what kind of tree and how tall, what it's near or leaning on, whether equipment can reach it, and whether the customer wants the stump ground and the wood hauled. Fewer surprise site visits, tighter first bids.
Whatever your dispatch and invoicing stack is — many tree outfits run tools like ArboStar, SingleOps, or Jobber — we route her intake into it, so an overnight emergency shows up as a flagged job with notes, not a message someone has to transcribe.
Go ahead — she's answering (720) 770-2664 right now. Tell her a cottonwood limb is resting on your gutter and see how fast she gets to the questions that matter.
Emergency dispatch logic, after-hours coverage, and CRM hookups each add scope, so the price is set by the workflow we design together. Our AI automation pricing guide gives honest ranges before you ever get on a call with us.
Ring her with your best storm scenario — a maple across the fence, half of it still hanging. If her triage would have gotten your crew there first, you know what she'd do for your call volume.