For Restoration Companies

AI Receptionist forRestoration

In water, fire, and mold restoration, the first company to answer wins the job — and the calls come at 3 a.m. Scarlett answers instantly, captures the damage and claim, and triggers dispatch, so a crew is rolling in minutes. She's a real, live agent. Call her right now and try her.

Real live agent · answers in two rings · go ahead, test her

In restoration, the first to answer wins the job

A flooded basement or a house fire is a panic call, and the homeowner books the first restorer who picks up — usually within minutes. If your after-hours line rolls to voicemail, that emergency job, the insurance work behind it, and a five-figure rebuild all go to a competitor who answered.

Scarlett answers every call, captures the emergency, and dispatches the crew.

What Scarlett Does

Every emergency, captured and dispatched

Dispatches crews around the clock

Water, fire, and mold emergencies happen at 3 a.m. Scarlett answers instantly, captures the situation, and triggers your on-call dispatch — so a crew is rolling while a competitor's voicemail is still recording.

Captures damage type & source

Burst pipe, sewage backup, fire, storm flooding, or mold — plus where it's coming from and how far it's spread. She gathers the facts your mitigation crew needs before they arrive.

Takes insurance-claim intake

Restoration runs on insurance. Scarlett captures carrier, claim, and policyholder details up front, so the claim moves fast and you're positioned as the preferred restorer.

Triages mitigation vs. rebuild

Emergency water extraction now, or a full fire rebuild — Scarlett sorts the job by urgency and scope on your rules, so the right crew and the right response go out first.

Built for Restoration

Every call your company gets

24/7 emergency dispatchWater, fire & mold damage captureInsurance-claim intakeSame-hour crew dispatchMitigation vs. rebuild triageAfter-hours & overnight emergencies

For water, fire, smoke, and mold restoration and remediation companies.

FAQ

Restoration AI receptionist, answered

What is an AI receptionist for a restoration company?

An AI receptionist is an AI voice and text agent that answers your phone 24/7, captures the damage and source, takes insurance-claim intake, and triggers emergency dispatch. In restoration, the company that answers first wins the job — and the emergencies come at night, so Scarlett makes sure you never miss one.

Can it dispatch crews for after-hours emergencies?

Yes. Scarlett recognizes water, fire, and mold emergencies, captures the critical details, and triggers your on-call dispatch by your rules — so a crew is moving within minutes, day or night, instead of the homeowner reaching voicemail and calling the next restorer.

Can it take insurance-claim information?

Yes. Scarlett captures the insurance carrier, claim number, and policyholder details during intake, so the claim starts moving immediately and you're set up as the preferred restoration vendor.

Does it work with my dispatch and CRM software?

Yes. We build the AI receptionist around the dispatch and CRM tools you already use, so emergencies and customer details land where your team already works.

Can I try it before buying?

Yes. Scarlett is a real, live agent you can call or text right now at (720) 770-2664. Call her like a homeowner with a flooded basement at midnight and see how she handles it.

How much does an AI receptionist for a restoration company cost?

A custom AI receptionist is a one-time build you own, commonly $1,000–$5,000 at HummingAgent depending on scope, rather than a per-seat subscription forever. See our AI pricing guide for full ranges.

Answer first, win the restoration

Call Scarlett right now like a homeowner with a flooded basement at midnight. If she captures the emergency and dispatches the crew, she can answer your phones around the clock.