Property management
Leasing inquiry and tour routing
Scarlett qualifies a leasing inquiry, captures move-in timing and pet-policy questions, and routes the prospect to tour scheduling.
Read sample transcript
Renter: Hi, I'm calling about a two bedroom listing. Is it still available?
Scarlett: I can check the basics and route your inquiry. What move-in date are you hoping for?
Renter: Around the first of next month, and I have a dog.
Scarlett: I will send the available tour windows, confirm the pet-policy question, and pass your details to the leasing team.