For Personal Injury Firms

AI Receptionist forPersonal Injury Law

You spend hundreds per click to make an injured person dial your number — then the race starts. Scarlett picks up before the second ring, gets the crash and the injuries down, answers the no-fee questions, and books the consult while your competitors' lines are still ringing. She's live right now; call and race her yourself.

Answers before the second ring · try a mock crash call

Voice workflow demos

Realistic demo recordings beat another promise on the page.

These are approved demo scenarios built to show how a HummingAgent voice workflow qualifies callers, captures the right details, and routes the work without publishing private customer calls.

Consent-safe scenarios, no customer PII, no private client calls exposed.
Want to pressure-test it yourself? Call the live Scarlett agent from any receptionist page.
Get a scoped estimate

Law firms

Legal intake qualification

0:50

Scarlett captures matter type, injury context, contact details, and follow-up urgency while making clear the demo is not legal advice.

Read sample transcript

Caller: Hi, I was in a car accident yesterday and I need to know if I should talk to an attorney.

Scarlett: I can help collect the basics and route this to the intake team. Are you safe right now, and did anyone need medical care?

Caller: I'm safe, but my neck hurts and I went to urgent care this morning.

Scarlett: I will capture your contact details, accident date, injury notes, and insurance information, then mark this for attorney review. This demo is not legal advice.

Injured callers retain whoever picks up first

PI intake is a sprint you either win in the first sixty seconds or lose entirely. The caller has your ad, a competitor's billboard number, and two more firms open in browser tabs. Busy line? After hours? They don't wait — and the contingency fee that lead represented walks out the door.

Scarlett makes yours the firm that answered, then hands your intake attorney a case file, not a callback slip.

What Scarlett Does

From first ring to booked consult

First ring, every time — second place signs nothing

An injured caller works down a list of firms and retains whoever picks up and sounds capable. Scarlett answers immediately at any hour, so the lead your advertising generated talks to you before anyone else.

Gets the accident on paper

Rear-ended on the interstate, a fall at a grocery store, a wreck with an uninsured driver — Scarlett records the date, the location, how it happened, and who else was involved while the details are still fresh.

Asks about injuries and treatment

Whether the caller went to the ER, is seeing a doctor, or hasn't been treated yet changes how your intake attorney evaluates the claim. Scarlett captures treatment status alongside statute-relevant dates.

Converts the call into a booked consult

She explains that the consultation costs nothing, fields the do-I-pay-upfront and no-win-no-fee questions from your script, and locks a time on your intake calendar before the caller hangs up and keeps dialing.

Built for PI Firms

The intake traffic PI firms actually get

Crash & fall intake, day or nightAccident date, location & fault detailsInjury severity & treatment statusStatute-deadline red flagsContingency-fee & upfront-cost questionsOverflow when your intake team is maxed

Scarlett runs the intake sprint; case evaluation, demand strategy, and everything legal belongs to your attorneys.

FAQ

Straight answers for PI intake teams

What does an AI receptionist do for a personal injury firm?

She works the front of your intake funnel: pick up instantly, get the accident facts and the injury picture, screen against your case criteria, and set the free consultation. Because PI callers dial several firms in a row, her job is winning the race to a live, competent answer.

Will she comment on what a case is worth?

Never. Case value, liability, and strategy stay with your attorneys. Scarlett sticks to intake — facts, treatment status, contact details, and contingency-fee basics from your approved language — then books the consult where the real evaluation happens.

How much does answer speed really change signups?

In contingency work it's close to everything. The injured person is talking to your competitor within minutes of your line rolling over, and they sign wherever they felt taken care of first. Instant pickup at all hours means the money you paid per lead doesn't end up funding another firm's caseload.

Does she feed our case management system?

Yes — the build wraps around your stack. Firms running Filevine, Litify, or a Lawmatics-style intake pipeline get new leads, accident details, and booked consults pushed straight in, with nothing living on sticky notes.

Can I audition her first?

Absolutely — it's the fastest way to decide. Call (720) 770-2664 and describe a crash: last Tuesday, an intersection, the other driver ran the light, neck pain ever since. Watch whether she gets the facts down and offers a consult time.

What will this run a PI practice?

It's scoped like a piece of your intake operation, not a flat app subscription — volume, after-hours coverage, and case-management integration all move the number. Our pricing guide publishes the realistic ranges most firms land in.

Win the race while everyone else rings out

Dial Scarlett as if you were rear-ended this morning and hurting. Clock how quickly she has your story and a consult on the calendar — that's the experience your next lead gets.