For Law Firms

AI Receptionist & Intakefor Law Firms

Every unanswered ring might be next year's biggest matter. Scarlett greets the caller, sorts the matter type, gathers conflict-screen basics and urgency, and tees up the consultation — so your attorneys review organized intakes instead of voicemail fragments.

Call Scarlett Live: (720) 770-2664 Get a scoped estimate

Live demo line · real intake questions · judge her yourself

Voice workflow demos

Realistic demo recordings beat another promise on the page.

These are approved demo scenarios built to show how a HummingAgent voice workflow qualifies callers, captures the right details, and routes the work without publishing private customer calls.

Consent-safe scenarios, no customer PII, no private client calls exposed.

Want to pressure-test it yourself? Call the live Scarlett agent from any receptionist page.

Get a scoped estimate

Law firms

Legal intake qualification

0:50

Scarlett captures matter type, injury context, contact details, and follow-up urgency while making clear the demo is not legal advice.

Read sample transcript

Caller: Hi, I was in a car accident yesterday and I need to know if I should talk to an attorney.

Scarlett: I can help collect the basics and route this to the intake team. Are you safe right now, and did anyone need medical care?

Caller: I'm safe, but my neck hurts and I went to urgent care this morning.

Scarlett: I will capture your contact details, accident date, injury notes, and insurance information, then mark this for attorney review. This demo is not legal advice.

Legal Intake

Can an AI receptionist handle multilingual law-firm intake?

It can, when the workflow is designed for it. Scarlett notes each caller's preferred language, then collects contact details, matter type, location, urgency, and opposing-party names for your conflict screen, closing with a short summary for staff. Anything sensitive, urgent, or ambiguous gets escalated to a person rather than answered — she does intake, not legal questions.

See legal automation use cases →

The matter you lose is the one nobody answered

People calling a law firm are usually at a bad moment — served papers, denied a claim, facing a charge. They rarely leave messages; they dial the next name in the search results. Meanwhile your attorneys are billing hours and the front desk is juggling three lines at once.

Scarlett fields what the desk can't, documents the matter, and pushes qualified callers into the consultation process you've approved.

What Scarlett Does

Intake handled, judgment reserved for attorneys

Answers when the office can't

Calls arrive while your attorneys are in court, in depositions, or gone for the evening. Scarlett picks up, treats the matter seriously, and records who called, why, and how pressing it is.

Builds a structured first intake

Caller name, matter type, opposing-party names for a preliminary conflict screen, timeline, and how they found you — organized into a summary your staff can read in thirty seconds.

Screens for practice-area fit

A criminal call to an estate-planning shop wastes everyone's morning. Scarlett asks what the matter involves and notes whether it matches the work your firm actually takes.

Moves good prospects toward a consult

When an intake fits your criteria, Scarlett offers the next step you've defined — a consultation slot, a callback window, or a hold for your intake coordinator's review.

Designed around attorney-client confidentiality — intake data stays within systems your firm controls.

We Know Legal

We've already built AI for the legal world

For JVRC, we turned 43 years of legal data into an AI-searchable platform. Legal confidentiality, legal workflows, and legal skepticism — we've built for all three, and it shows in how we scope a firm's receptionist.

Read our case studies

Built for Your Practice

Screening tuned to the matters you take

Personal InjuryFamily LawCriminal DefenseEstate PlanningImmigrationEmploymentReal EstateBusiness / CorporateBankruptcy

FAQ

Questions law firms actually ask

What is an AI receptionist for a law firm?

It's a voice and text agent that sits at the front of your intake process. Scarlett greets the caller, identifies the matter type, collects contact and opposing-party details for a conflict screen, and hands your staff a structured summary with a recommended next step. Attorneys keep every legal decision — she never gives legal advice.

Can it run client intake?

She runs the first pass. Scarlett walks each caller through your intake questions — what happened, when, who else is involved, where — and checks fit against the practice areas you serve. Your intake coordinator reviews a clean write-up instead of reconstructing a voicemail.

Is client information kept confidential?

Confidentiality shapes the build from day one. Intake data stays inside systems your firm controls, is never used to train public models, and the handling rules mirror the standards your firm already applies to client communications.

Does it connect to our practice management system?

That's the point of a custom build. Whether your office runs Clio, MyCase, or a Lawmatics-style intake pipeline, we wire Scarlett so new matters, notes, and consult bookings appear where your staff already works — no re-keying from a message pad.

Can I test it before we talk?

Please do. Scarlett answers (720) 770-2664 live right now. Pose as a prospective client with a fresh matter — a landlord dispute, a divorce filing, a contract gone bad — and judge the intake for yourself.

What does this cost a law firm?

Pricing follows call volume, the depth of your intake script, and which systems we integrate — there's no one-size subscription. Our AI pricing guide lays out the typical ranges so you can budget before we scope anything.

How a custom AI receptionist works See the AI automation pricing guide

Put a receptionist on every line, every hour

Dial Scarlett and play a prospective client — bring her a messy fact pattern. If her intake summary would satisfy your paralegal, imagine her on your main line.

Call Scarlett: (720) 770-2664 Plan your AI workflow