For Insurance Agencies

AI Receptionist forInsurance Agencies

Quote shoppers buy from whoever answers first, and clients with claims need help now. Scarlett answers 24/7 — captures quote leads, takes claim intake, and handles policy questions — so nothing slips. She's a real, live agent. Call her right now and try her.

Real live agent · answers in two rings · go ahead, test her

Leads go cold and clients feel ignored

Your producers are in meetings and your CSRs are buried in service work, so quote calls hit voicemail and a shopper binds with the agency that called back first. Meanwhile a client with a fresh claim sits on hold — exactly when they need you most.

Scarlett answers every call, captures the lead or the claim, and routes it to the right person.

What Scarlett Does

Sales and service, covered 24/7

Captures new-quote requests

A prospect shopping for coverage calls a few agencies and goes with the one that responds first. Scarlett captures the details and routes a hot quote lead to your producers before it cools.

Takes first-notice-of-loss

A client who just had an accident or a claim gets a calm, structured intake 24/7 — Scarlett captures the FNOL details and routes them so nothing falls through the cracks.

Answers policy & billing questions

ID cards, payment due dates, coverage questions, certificate requests — Scarlett handles the repetitive service calls that bury your CSRs all day.

Covers after-hours

Claims and questions don't wait for office hours. Scarlett answers nights and weekends so clients are never left talking to voicemail in a stressful moment.

Built for Insurance

Every call your agency gets

New-quote lead captureClaims / FNOL intakePolicy & coverage questionsBilling & payment questionsCertificate & ID-card requestsAfter-hours coverage

For independent agencies across personal, commercial, and life & health lines.

FAQ

Insurance AI receptionist, answered

What is an AI receptionist for an insurance agency?

An AI receptionist is an AI voice and text agent that answers your agency's phone 24/7, captures new-quote leads, takes first-notice-of-loss claim intake, and answers policy and billing questions. It catches the sales and service calls your producers and CSRs can't always get to.

Can it capture new-quote leads?

Yes. Insurance shoppers call multiple agencies and buy from the one that responds first. Scarlett captures the prospect's details and routes the quote request to your producers immediately, so hot leads don't go cold in voicemail.

Can it take first-notice-of-loss for claims?

Yes. When a client has just had a loss, Scarlett gives them a calm, structured intake 24/7, captures the key FNOL details, and routes them to the right person — so claims get handled fast and nothing is missed.

Does it work with my agency management system?

Yes. We build the AI receptionist around the agency-management and CRM tools you already use, so leads, claims, and service requests land where your team already works.

Can I try it before buying?

Yes. Scarlett is a real, live agent you can call or text right now at (720) 770-2664. Call her like a prospect asking for a quote and see how she handles it.

How much does an AI receptionist for an insurance agency cost?

A custom AI receptionist is a one-time build you own, commonly $1,000–$5,000 at HummingAgent depending on scope, rather than a per-seat subscription forever. See our AI pricing guide for full ranges.

Be the agency that always answers

Call Scarlett right now like a shopper asking for a quote or a client reporting a claim. If she handles that, she can cover your phones around the clock.