By the time an immigrant family calls a lawyer, they've rehearsed the call for days. Scarlett answers with patience — in Spanish when needed — learns whether it's a green card, asylum, citizenship, or detention matter, and books the consultation on the spot. She's live this minute; call and hear how she treats a worried caller.
Live agent · patient, multilingual-ready intake · call and listen
An immigration prospect often waits weeks to work up the nerve, then phones after work, maybe in their first language, half-expecting to be brushed off. Voicemail confirms the fear and sends them to the next listing. The firm that answers gently at that exact moment earns the case — and, often, the extended family's cases after it.
Scarlett gives each of those callers a patient first conversation and a consult on your calendar.
What Scarlett Does
A family deciding to hire an immigration lawyer has usually been worrying for weeks. When they finally call, Scarlett answers — evening, weekend, whenever — and secures the consultation before doubt or another firm intervenes.
Marriage-based green card, H-1B trouble, naturalization, asylum, removal defense — each starts a different intake path. Scarlett identifies which one the caller needs and collects what your attorney wants to know going into the consult.
Much of immigration intake arrives in Spanish or another first language. Scarlett can be configured for multilingual conversations and takes every caller slowly and respectfully, so nobody hangs up because they felt misunderstood.
ICE detention, a master calendar hearing next week, an RFE response coming due — Scarlett recognizes emergencies and pushes them straight down your on-call path instead of into a morning message queue.
Built for Immigration Firms
Built for immigration attorneys and accredited practices — Scarlett does scheduling and intake; legal judgment stays with counsel.
FAQ
A voice and text agent that answers every call, figures out whether it's a family petition, work visa, asylum, citizenship, or removal matter, gathers the story, and schedules the consultation. For a practice whose callers phone at night, in another language, and under real stress, she's the difference between a booked consult and a hang-up.
No — that boundary is built into her. She won't predict outcomes, interpret USCIS notices, or suggest filing strategies. She gathers facts, explains your consultation process and fees from your approved wording, and gets the caller in front of your attorney, where advice belongs.
Multilingual handling is one of the main reasons immigration firms come to us. Scarlett can be built to hold the intake conversation in Spanish and other languages your community speaks, with the same careful pacing — so a nervous caller is never forced through an English-only phone tree.
She takes those calls without burning staff time. Scarlett explains how your firm handles status inquiries, collects the receipt-number context your team needs, and sets honest expectations about timelines — while routing anything that requires a legal read to your attorneys.
Call (720) 770-2664 and talk to her the way your clients would — say your mother's visa interview is coming up, or that a relative was detained last night. Judge her patience and her questions for yourself.
Each build is priced by scope — the languages supported, intake depth per case type, and hookups to Docketwise-style or Clio-style case management. Rather than quote a generic monthly figure, we publish honest ranges in our AI pricing guide.
Ring Scarlett as a worried caller — a spouse visa that stalled, a parent facing removal. If her intake would put your clients at ease, we can shape her around your practice.