For Home Care Agencies

AI Receptionist forHome Care

Families reach out when they're worried — often at night, after a hospital discharge. Scarlett answers 24/7 with a calm intake, books the assessment, and answers their questions, so you never lose a family to voicemail. She's a real, live agent. Call her right now and try her.

Real live agent · answers in two rings · go ahead, test her

Families decide fast — and call whoever answers

When a family realizes Mom or Dad needs help, they start calling agencies, often after hours or right after a hospital discharge. If your office is closed and the call hits voicemail, that family — and a long-term client relationship — goes to the agency that picked up.

Scarlett answers every call, takes the intake with care, and books the assessment.

What Scarlett Does

A caring first call, any hour

Takes care inquiries with empathy

Families call when they're worried and ready for help. Scarlett answers with a calm, caring intake — the situation, the level of care needed, and the details — 24/7.

Schedules free assessments

She books the in-home assessment or consultation straight into your calendar before the family calls the next agency.

Answers family questions

Hours, services, costs, caregiver matching, and how it works — Scarlett handles the questions families ask while they're making a hard decision.

Covers nights & weekends

Care decisions often happen after a hospital discharge or a scary moment at night. Scarlett answers when your office is closed so you don't lose the family to voicemail.

Built for Home Care

Every call your agency gets

Care inquiry intakeFree assessment schedulingCaregiver & service questionsCost & coverage questionsAfter-hours & weekend callsFamily follow-up capture

For non-medical home care, senior care, and home health agencies.

FAQ

Home care AI receptionist, answered

What is an AI receptionist for a home care agency?

An AI receptionist is an AI voice and text agent that answers your agency's phone 24/7, takes care inquiries with a calm intake, schedules free assessments, and answers family questions about services and costs. It catches the calls your team can't get to — including the after-hours calls families make in a crisis.

Can it handle sensitive family calls appropriately?

Yes. Scarlett is built to respond with a calm, caring tone, gather the situation and level of care needed, and book the assessment — so worried families get a helpful, human-feeling first contact instead of voicemail, day or night.

Can it schedule in-home assessments?

Yes. Scarlett books the free in-home assessment or consultation directly into your calendar and captures the family's details, so a ready-to-decide family becomes your client instead of the agency that answered.

Does it work with my scheduling and CRM software?

Yes. We build the AI receptionist around the scheduling and CRM tools you already use, so inquiries and assessments land where your team already works.

Can I try it before buying?

Yes. Scarlett is a real, live agent you can call or text right now at (720) 770-2664. Call her like a family member looking for care for a parent and see how she handles it.

How much does an AI receptionist for a home care agency cost?

A custom AI receptionist is a one-time build you own, commonly $1,000–$5,000 at HummingAgent depending on scope, rather than a per-seat subscription forever. See our AI pricing guide for full ranges.

Be there when families need you

Call Scarlett right now like a family looking for care for a parent. If she handles that with care and books the assessment, she can answer your phones around the clock.