Every bay is full and the phone still won't quit — and half the callers are asking about a car that isn't done yet. Scarlett absorbs all of it: status checks, drop-off booking, ballpark quotes, Sunday-night tow-ins. Don't take our word for it — she's answering the number below right now.
She picks up before the second ring — call and grill her like a customer
An advisor mid-estimate gets pulled to the phone for the fourth time in an hour. The write-up stalls, the customer at the counter waits, and the caller just wanted to know if their Camry was done. Meanwhile the call that actually pays — a transmission diagnosis, a fleet account — rings out and lands at whichever competitor had a person answering.
Scarlett splits that load: she absorbs the routine traffic and hands your team only the calls worth their time.
What Scarlett Does
Status calls stack up right when your writers are slammed. Scarlett checks where the ticket stands, tells the caller, and only pulls in an advisor when something genuinely needs a human.
Oil changes, pads and rotors, timing belts, check-engine diagnostics — she slots the drop-off into your calendar while the caller is still on the line, at 7 a.m. or 11 p.m.
Callers shopping a brake job or an alignment want a number before they commit. Scarlett shares your posted ballpark pricing and turns the price-check into a booked bay.
The car that dies on a Sunday night still needs a shop Monday morning. She records the tow-in, the key-drop, and the customer's story so your first advisor of the day starts with a work order, not a mystery.
Built for Auto Repair
General repair, tire & alignment, collision, transmission, and specialty shops.
FAQ
It's a voice-and-text agent that owns your front phone around the clock. For a repair shop that means fielding the endless status checks, scheduling drop-offs, giving ballpark prices on routine work, answering parts and warranty questions, and logging the after-hours breakdowns that would otherwise sit in voicemail until morning.
That's the marquee use case. Every advisor loses chunks of the afternoon to 'is it done yet.' Scarlett looks up where the vehicle sits in your workflow and gives the caller a straight answer, escalating only when the ticket genuinely needs a person.
She can. Give her your menu pricing for the routine work — fluid services, pads and rotors, diagnostics — and she'll quote the range and lock in the drop-off time in the same call. Anything that needs eyes on the car, she books as an inspection.
We wire her into whatever runs your counter — shop-management platforms like Shop-Ware, Tekmetric, or Mitchell 1, plus your scheduling calendar — so appointments, customer records, and notes show up where your advisors live.
She's live right now at (720) 770-2664 — call or text. Play the impatient customer: ask if your 2015 Silverado is done, then try to book a brake inspection. Judge her the way you'd judge a new hire on the counter.
Pricing follows scope: how many lines she covers, which shop systems she talks to, and how much of the booking flow she owns. We quote after a short discovery conversation — the pricing guide linked below shows typical ranges.
Dial the number and ask whether your imaginary Accord is ready, then try booking a 30k service. If she handles you, she'll handle your Monday-morning phones.